The Logic in Logistics: Beverly Arcangel of Prozone Xpress Logistics   

PXL has established a network coverage of 150 cities in 75 countries across six continents. It is now one of the country’s top logistics superstars.

 

It is 4 in the morning and Beverly Anne Arcangel is already getting out of bed. These early hours are precious for the Managing Director of Prozone Xpress Logistics INC. (PXL) because it won’t be long before her phone starts ringing off the hook. Though the majority of PXL’s clients are from China and Intra-Asia, Europe and the United States are also at par so she needs to be awake when they are.

The 43-year-old begins her routine with a session/flow of Jin Shin Jyutsu (JSJ), a traditional Japanese practice that helps harmonize one’s energy by holding different parts of the body. Beverly puts herself in a state of peace and relaxation. After that, she makes her way towards the fairway, yoga, or Pilates studio, but manages time to reply to every e-mail in her inbox.  By the time the sun is shining bright, she already managed to put on her #GirlBoss hat even before she arrives at the office.

“I wear different hats in the office, “ she says while explaining her daily routine. Being in the logistics industry means new and unexpected situations happen daily. As Managing Director (without a General Manager), it is up to Beverly to be on top of everything – making sure her team is running like a well-oiled machine. While Prozone Xpress Logistics Inc. is a relatively new company, Beverly and her team have quickly elevated it to become one of the country’s top logistics superstars. They handle diverse industries from the shipment of luxury furniture and lifestyle items to medical supplies, pharmaceuticals, appliances, construction materials, retail, trading, and essentials (IT, telecommunication, water, agriculture, etc). PXL has established a network coverage of 150 cities in 75 countries across six continents.

Power team

Prozone Xpress Logistics Inc. maneuvered during the pandemic by being quick and agile. She also credits her partner, her co-Managing Director at PXL along with her colleagues whose hard work, commitment, and passion for logistics made them the ideal power team. Taking pride in their unique customer service approach which makes them different from competitors, “I always say, I don’t just give a quotation to the customer, I ensure to give them a solutions-focused and client-first approach that require precision, timing, foresight, and flexibility. I listen to their requirements then I customize our services depending on their needs,“ she explains. “I always tell my team, that it is all about personalized service.”

“I always tell my team, that it is all about personalized service,” says Arcangel.

While many companies were minimizing manpower during the pandemic, Beverly did the exact opposite. She made sure that PXL’s clients always had somebody to talk to directly about their concerns. Her way of doing business helped foster strong relationships with her clients, who ultimately trusted the company with all their logistical needs.

The business of logistics

The business of logistics is high stakes and nerve-racking. One small mistake could cost millions. “If you miss information like the correct chargeable weight or correct volume in a cubic meter of a shipment, then everything changes. And a mistake translates to a monetary loss in dollars, not in pesos. This is the reason why it is called LOGISTICS – because this work requires LOGIC.”

Remembering her journey was an emotional process for the successful businesswoman. Throughout the interview, she held back genuine tears. Beverly was somebody else’s employee for a good 19 years, and now she is calling the shots. Yet, her success has not gone to her head. She remains humble, knowing that her quiet strength can be harnessed into gold. “Last June 2022, one of the Philippines’ leading shipping lines called a meeting with me. Announcing that Prozone Xpress Logistics Inc. was noticed as one of the top 10 importers/producers for their line. I was so proud to be in a roster of the big logistics players in the country.” As we ended the interview, I realized that life can indeed begin at 40. All you need is a little strength, a lot of prayers, and a lot of logic.

 

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